Frequently asked questions

Fundraising

How do I sign up?

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To sign up to the challenge, register for your FREE t-shirt and fundraising pack here.

When you register, your fundraising page will be automatically set up for you.

Is there a fundraising target?

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The suggested fundraising target is £250 per person, but this is just a guide – every contribution, big or small, makes a real difference.

Do I have to fundraise to take part in the challenge?

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Yes, this event is a fundraising challenge, and every penny raised will support our cause. The suggested fundraising target is £250 per person, but this is just a guide – every contribution, big or small, makes a real difference.

How can I encourage donations on my online fundraiser?

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  • Share your Fundraising page loud and proud, you’re doing something amazing so make sure to let everyone know.
  • Tell your story, let friends and family know why you’re supporting our cause and why their support would mean the world to you.
  • Use our Challenge graphics and share them on your fundraising page.
  • If you are already registered, you can get started by logging in to your account and accesing your dashboard.

When will I get my fundraising pack and t-shirt?

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You should receive your pack within 10 working days of signing up. If you don't, please email fundraising.events@rmh.nhs.uk and we can look into this for you.

How can I pay in offline donations?

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You can pay in your offline donations in a few ways. Please make cheques out to 'The Royal Marsden Cancer Charity' and send to the below address with a note of your full name and a reference 'Walk 50K'. 

The Royal Marsden Cancer Charity 
Fulham Road 
London 
SW3 6JJ 

Or if you would like to find out about other ways to pay your sponsorship in, such as bank transfer, please contact us at fundraising.events@rmh.nhs.uk!

When does my fundraising page close?

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Your fundraising page will remain open for donations until 30th October! 

Is there a sponsorship form available?

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Yes! You can download a printable sponsorship form here

How do I join a team?

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During the registration process you will be asked if you would like to ‘join’ or ‘create’ a team. Simply select ‘join’ and a search bar will appear where you can search for the team you would like to join.  
 
Once a team has been created, you can also join at any time after registration by logging in, searching for your team page and clicking ‘Join Us’. Make sure the team captain has chosen to make the team ‘Public’  in the team page settings to allow others to join, and this button will appear on the page!

How do I create a team?

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During the registration process you will be asked if you would like to ‘create’ a team.  

Then you can choose your team name and fundraising target, and decide whether you would like others to be able to join your team - you can do this by making the team 'public' or 'private'.

You can also create a team after registration by  logging in and clicking the ‘Create a Team’ button on your dashboard.  

The Challenge

Is there an entry fee?

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There is no entry fee for this challenge but we do however ask you to fundraise as part of your challenge. Using the fundraising page set up for you when you register is the easiest way to collect sponsorship.

How do I get my free t-shirt?

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Once you register for the challenge and set up a fundraising page we will send you your free t-shirt. Please note it takes up to 10 working days to be delivered.

How do I keep track of how many kilometres I've done?

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Your profile page includes your personal distance tally so you can track your distance towards your target. This is a great way to keep your friends updated on your workouts!

You can keep track of your kilometres using any tracker app on your phone, and we do recommend using Strava, Fitbit or Garmin. Don't miss out on joining the Strava club here.

Follow these steps to log your kilometres on your page and keep friends and family updated.

  1. Log in to your account by clicking the person icon in the top right of the screen here
  2. Click the person icon in the top right again
  3. Click My Fundraising
  4. Click My Fitness Activity
  5. Scroll down to Add Activity and type in how many miles you've done and any other details
  6. Click Save Changes

Please note fitness tracking will only be enabled from 1st September.

When and where is the challenge?

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This is a virtual challenge for everyone so you can do this throughout September at the best time for you. You can do this in whatever way you like! You can take part in your local area, park, or gym, and you can make it a solo challenge or take part as a team with your friends and family!

If you want to complete your kilometres in a different way, if you want to run or jog, then go for it! Just be sure to post your progress and update on your Fundraising page so friends and family can cheer you on and we can see how you're doing too!

Is there a Strava club?

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Yes! You can join others taking on the challenge in the Strava club here.

Do I have to complete the challenge every day?

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No! It's your personal challenge and we encourage everyone to adapt it to suit their needs and goals. If you’d like to use all 30 days in September to spread out the miles or do it all in one week, that’s absolutely fine.

Is it safe to participate if I have health issues?

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It's your personal challenge and we encourage everyone to adapt it to suit their needs and goals. If you have any concerns or health conditions, please talk to your doctor before taking part in this challenge.

Still got a question?

Contact us via the form below and we will get in touch.